Signpost
We are here to signpost you to other relevant organisations who can provide specialist interventions suited to your personal needs.
Call us now on 0808 802 1414
or email help@dsahelpline.org
Signpost A-Z Directory
Addictions
Phone: 028 9031 1019 | Email: info@ascert.biz
Website: https://www.ascert.biz/
Description: Ascert Provides drug & alcohol prevention, treatment and recovery support across Northern Ireland.
Phone: 028 9032 8474 | Email: info@inspirewellbeing.org
Website: https://www.inspirewellbeing.org/
Description: Inspire/Addiction NI Offers addiction treatment and recovery services across Northern Ireland.
Phone: 0300 303 7000 | Email: info@extern.org
Website: https://www.extern.org/
Description: Extern supports people affected by substance misuse, homelessness and criminal justice issues.
Phone: 0800 9177 650 | Email: help@aamail.org
Website: https://www.alcoholics-anonymous.org.uk/
Description: Alcoholics Anonymous (AA) UK offer peer-support fellowship for people recovering from alcohol addiction.
Gambling Anonymous (UK)
Phone: 02871351329 (ulster) | Email: info@gamblersanonymous.org.uk
Website: https://www.gamblersanonymous.org.uk/
Description: Peer support for people recovering from problem gambling.
Phone: 0300 999 1212 | Email: pi@ukna.org
Website: https://ukna.org/
Description: Narcotics Anonymous (NA) UK offer peer-support fellowship for people recovering from drug addiction.
Age
Phone: 0808 808 8141 (Helpline) | Email: enquiries@wearehourglass.org
Website: https://wearehourglass.org/ni
Description: Hourglass Support and a helpline for older people experiencing abuse or neglect in Northern Ireland.
Disability
Phone: 028 9029 7880 | Email: hq@disabilityaction.org
Website: https://www.disabilityaction.org/
Description: Disability Action promotes rights and provides services for disabled people across Northern Ireland.
Domestic Abuse
Phone: 0808 2000 247 (National 24/7 helpline)
Website: https://www.refuge.org.uk/
Description: Refuge UK provides specialist support and refuges for women and children affected by domestic violence.
Phone: 028 9080 8030 (central) | Email: info@womensaidni.org
Website: https://www.womensaidni.org/
Description: Women’s Aid Federation Northern Ireland is an organisation in NI working to end domestic and sexual violence, offering services and refuge.
Website: https://www.whiteribbonni.org/
Description: White Ribbon NI campaigns and raises awareness to end male violence against women.
Phone: 028 9335 1199 | Email: info@cithrah.org
Website: https://cithrah.org.uk/
Description: Cithrah Foundation provides support and advocacy for women and families affected by domestic abuse.
Housing
Phone: 03448 920 900 | Email: information@nihe.gov.uk
Website: https://www.nihe.gov.uk/
Description: Northern Ireland Housing Executive — public housing authority and housing services.
Phone: 028 9024 5640 | Email: info@housingrights.org.uk
Website: https://www.housingrights.org.uk/
Description: Housing Rights Service (Housing Rights) are an independent advice and advocacy on housing and homelessness in Northern Ireland.
Phone: 028 9023 2882 (General) / 0800 171 2222 (Homeless support line) | Email: info@simoncommunity.org / help@simoncommunity.org (support line)
Website: https://simoncommunity.org/
Description: Simon Community Northern Ireland supports people experiencing homelessness, including a 24/7 homeless support line.
Council for the Homeless (Northern Ireland)
Website: https://www.councilforthehomeless.org/
Description: Umbrella body and voice for homelessness organisations across Northern Ireland.
LGBTQIA+
Phone: 028 9031 9030 | Email: info@carafriend.org.uk
Website: https://www.carafriend.org.uk/
Description: Cara friend are LGBTQ+ counselling, befriending, information, health and social services in Northern Ireland.
GenderJam
Email: info@genderjam.org.uk
Website: http://www.genderjam.org.uk/
Description: Trans and gender-diverse community organisation and services in Belfast (Belfast Trans Resource Centre).
Phone: 02890249452 | Email:tracey.mcdowell@hereni.org
Website: https://www.hereni.com/
Description: Here NI support and services for lesbian and bisexual women in Northern Ireland.
Phone: 028 9031 9030 | Email: info@rainbow-project.org
Website: https://www.rainbow-project.org/
Description: The Rainbow Project Works to improve the physical and mental wellbeing of gay, lesbian, bisexual and transgender people and families.
Law / Advice
Phone: 028 90 877 377 | Email: info@assistni.org
Website: https://assistni.org/
Description: Assist NI Helps victims and witnesses of domestic and sexual violence through the criminal justice process.
Phone: 0800 915 4604 (advice line)
Website: https://www.citizensadvice.org.uk/nireland/
Description: Citizens Advice NI is a free, independent, confidential advice across many topics including housing, benefits and law.
Phone: 028 9023 1614 | Email: info@lawsoc-ni.org
Website: https://www.lawsoc-ni.org/
Description: The Law Society of Northern Ireland are a regulatory and representative body for solicitors in Northern Ireland; legal information and directory.
Victims Commissioner for Northern Ireland
Phone: 028 9531 1462 | Email: info@victimscommissioner.org
Website: https://www.victimscommissioner.org/
Description: Independent role to promote and safeguard the interests of victims of crime in NI.
Phone: 028 9024 3133 | Email: info@victimsupportni.co.uk
Website: https://www.victimsupportni.co.uk/
Description: Provides emotional and practical support to victims of crime across Northern Ireland.
Victims Charter / SOLA / CSOLA
Website: https://www.justice-ni.gov.uk/topics/victims-and-witnesses/victims-charter
Description: Official information and standards for victims (Victims’ Charter) and specialist orders; see Justice NI for details.
Men’s Organisations
Abused Men in Scotland (AMIS)
Phone: 0808 2000 247 | Email: contact@amis.org.uk
Website: https://www.amisonline.org/
Description: Supporting male victims of domestic abuse (Scotland-based national organisation).
Mankind Initiative
Phone: 01823 334244 (support line)
Website: https://www.mankind.org.uk/
Description: National charity providing support to male victims of domestic abuse.
Men’s Advice Line
Phone: 0808 801 0327
Website: https://www.mensadviceline.org.uk/
Description: Confidential helpline for any man experiencing domestic violence and abuse from a partner.
MAPNI (Men’s Advisory Project NI)
Phone: 028 9032 6803 | Email: info@mapni.co.uk
Website: https://mapni.co.uk/
Description: Provides counselling and support for men experiencing domestic abuse in Northern Ireland.
Men’s Sheds (Northern Ireland)
Phone: 07885407094 (Downpatrick) – 07391801804 / 02890752990 (North Belfast)
Email:mensshed@groundworkni.co.uk
Website: https://menssheds.org.uk/
Description: Community spaces where men can meet, make, share and learn together to improve health and wellbeing.
Mental Health
Action Mental Health (AMH)
Phone: 028 9032 8474 | Email: info@amh.org.uk
Website: https://www.amh.org.uk/
Description: Community-based mental health and wellbeing services across Northern Ireland.
AWARE NI
Phone: 028 9035 7820 | Email: info@aware-ni.org
Website: https://www.aware-ni.org/
Description: Support for people affected by depression, anxiety and bipolar disorder in Northern Ireland.
Lifeline (NI crisis support)
Phone: 0808 808 8000
Website: https://www.publichealth.hscni.net/
Description: Mental health crisis helpline and support information (NI Lifeline service links via HSCNI).
Samaritans (UK & ROI)
Phone: 116 123 | Email: jo@samaritans.org (for volunteers)
Website: https://www.samaritans.org/
Description: 24/7 confidential emotional support for people in distress or suicidal crisis.
LightHouse (Belfast)
Phone: 028 9031 1616 | Email: info@lighthousecharity.org.uk
Website: https://lighthousecharity.org/
Description: Suicide prevention and bereavement support services based in Belfast.
Parents Advice
Children’s Law Centre (CLC)
Phone: 028 9031 0891 | Email: info@childrenslawcentre.org
Website: https://www.childrenslawcentre.org/
Description: Legal advice and advocacy to protect the rights of children and young people in Northern Ireland.
Family Support NI (directory)
Phone: 0800 232 1271
Website: https://www.familysupportni.gov.uk/
Description: Online directory and support services for families across Northern Ireland.
NSPCC – Childline
Phone: 0800 1111
Website: https://www.childline.org.uk/
Description: 24/7 confidential helpline and online support for children and young people.
Parent Line NI
Phone: 0808 8020 400 | Email: info@parentingni.org.uk
Website: https://parentingni.org/parentline/
Description: Free, confidential helpline for parents and carers in Northern Ireland.
Parenting Focus
Phone: 0808 8010 722 | Email: info@parentingfocus.org
Website: https://www.parentingfocus.com/
Description: Information and resources for parents; regional services and support.
Common Youth
Phone: 028 9032 5050 | Email: info@commonyouth.org
Website: https://commonyouth.org/
Description: Provides sexual health and youth services across Northern Ireland.
YouthAction NI
Phone: 028 9031 1005 | Email: info@youthaction.org
Website: https://youthaction.org/
Description: Supports youth work and young people across Northern Ireland.
Race / Ethnic Minority
Inter-Ethnic Forum (IEF)
Phone: 028 9031 3144 | Email: info@ief.org.uk
Website: https://www.ief.org.uk/
Description: Supports ethnic minority communities and promotes racial equality in Northern Ireland.
Karma Nirvana
Phone: 0800 5999 247 (24/7 helpline) | Email: helpline@karmanirvana.org.uk
Website: https://karmanirvana.org.uk/
Description: Support for victims of honour-based abuse, forced marriage and related practices (UK-wide).
Migrant Centre (Migrant Centre NI)
Phone: 028 9024 4401 | Email: info@migrantcentre.org.uk
Website: https://www.migrantcentre.org/
Description: Advice and support for migrants, refugees and ethnic minority communities in Belfast and NI.
NICEM (Northern Ireland Council for Ethnic Minorities)
Phone: 028 9023 8648 | Email: info@nicem.org.uk
Website: https://www.nicem.org.uk/
Description: Umbrella body promoting equality and rights for ethnic minority people in Northern Ireland.
Sexual Abuse
Nexus NI
Phone: 028 9043 8316 | Email: info@nexusni.org
Website: https://www.nexusni.org/
Description: Provides counselling and support for survivors of sexual abuse and sexual violence in Northern Ireland.
The Rowan (SARC Northern Ireland)
Phone: 028 9040 1280 | Email: therowan@northerntrust.hscni.net
Website: https://www.therowan.net/
Description: Regional Sexual Assault Referral Centre offering medical and forensic support to survivors.
Stop It Now! UK & Ireland
Phone: 0808 1000 900 | Email:help@stopitnow.org.uk
Website: https://www.stopitnow.org.uk/
Description: Helpline and resources to prevent child sexual abuse and support affected families.
Trafficking
Florish NI
Phone: 028 9048 6139 | Email: info@flourish.org.uk
Website: https://www.flourish.org.uk/
Description: Supports survivors of human trafficking and modern slavery in Northern Ireland.
UNSEEN UK
Phone: 0303 040 2889
Website: https://www.unseenuk.org/
Description: UK-based charity providing support and safehouses for survivors of modern slavery.
Invisible Traffick (Invisible Traffik)
Phone: 028 9124 9451 | Email:info@invisibletraffick.org
Website: https://www.invisibletraffick.org/
Description: Campaigning and support organisation raising awareness of human trafficking.