OTHER NORTHERN IRELAND HELPLINES

Below you will find a list of Northern Ireland Helplines or UK Wide Helplines that cover Northern Ireland. If you feel that there is a helpline missing from this page please email info@dsahelpline.org

NEXUS NI
W: www.nexusni.org
E: info@nexusni.org

HELPLINE NUMBER

Belfast: 028 90326803
L’Derry: 028 71260566
Enniskillen: 028 66320046
SERVICES OFFERED

• Sexual Abuse Counselling
• Training
• Project
OPENING HOURS

BELFAST
Mon - Wed: 9.00 am – 8.00 pm
Thurs: 9.00 am – 5.00 pm
Fri: 9.00 am – 4.00 pm
L’DERRY
Mon: 9.00 am – 5.00 pm
Tues- Wed: 9.00 am – 8.00 pm
Thurs: 9.00 am – 5.00 pm
Fri: 9.00 am – 4.00 pm
ENNISKILLEN
Wed: 12.00 pm – 8.00 pm
Fri: 9.00 am – 4.00 pm

NATIONAL ASSOCIATION FOR PEOPLE ABUSED IN CHILDHOOD (NAPAC)
W: www.napac.org.uk
T: 0808 801 0331
SERVICES OFFERED
• Service for people who was abused in childhood

OPENING HOURS 10am-9pm Mon-Thu & 10am-6pm Fri

GALOP – NATIONAL LGBT DOMESTIC ABUSE HELPLINE
W: www.galop.org.uk
E: help@galop.org.uk
Helpline: 0800 9995428
SERVICES OFFERED
• If you’ve experienced hate crime, sexual violence or domestic abuse

UNDER 18s HELPLINE – LIFECENTER UK
W: www.lifecentre.uk.com
E: help@lifecentre.uk.com
Helpline: 0808 8020808
SERVICES OFFERED:
• Confidential helpline for survivors or supporters of rape and sexual abuse.
OPENING HOURS
• Helplines: Sunday, Monday, Tuesday, Thursday 7.30pm-10pm
• Office: Mon-Fri 9am-3.30pm

RAINBOW PROJECT
W: www.rainbow-project.org
E: info@rainbow-project.org
T: Belfast: 028 9031903 / Foyle: 028 71283030

Services offered & criteria for referral:

• 1x1 Counselling
• Counselling for young LGBT and adults
• Couple Counselling
• Short-term family support and/or mediation
• Group work and workshops

OPENING HOURS

Mon- Fri : 10.00 am- 5.30 pm

 

CARA FRIEND HELPLINE
W: www.cara-friend.org.uk
(online chat via website)
E: admin@cara-friend.org.uk
T: 0808 8000390
Services offered & criteria for referral:

• Listening Ear to LGBT

OPENING HOURS

Mon- Fri : 1.00 pm- 4.00 pm
Wed: 6.00 pm – 9.00 pm

FAMILY PLANNING (FPA) HELPLINE
W: www.fpa.org.uk/northern-ireland
T: 0345 1228687

SERVICES OFFERED

• Confidential helpline
• Sexual health issues
• Contraception & common STis
OPENING HOURS

Mon- Fri : 9.00 am- 5.00 pm
(except bank holidays)

FEMALE GENITAL MUTILATION (FGM) HELPLINE
E: fgmhelp@nspcc.org.uk
T: 0800 0283550
SERVICES OFFERED If worried a child in a risk of or has had FGM
OPENING HOURS 24/7 Hours

POSITIVE LIFE HELPLINE
WEBSITE www.positivelifeni.com
T: 0800 137437
028 9024 9268 (General Contact)
SERVICES OFFERED: Advice and info for all people living with HiV in NI and border counties
OPENING HOURS

Mon- Fri : 10.00 am- 4.00 pm

ACTION ON ELDER ABUSE HELPLINE
W: www.elderabuse.org.uk/in-northen-ireland
E: Enquiries@elderabuse.org.uk
T: 080 88088141
SERVICES OFFERED

• Protecting and preventing the abuse of vulnerable older adults
OPENING HOURS Mon-Fri 9.00 am- 5.00 pm

ADVICE AND ADVOCACY SERVICE AGE NI HELPLINE
W: www.ageni.org.uk/advice
E: advice@ageni.org
T: 0808 8087575
SERVICES OFFERED: Information & Advice on a wide range of issues that affect older people in Northern Ireland.
OPENING HOURS

8.00 am -7.00 pm
7 days a week
365 days per year

EATING DISORDERS ASSOCIATION NI HELPLINE
W: www.eatingdisordersni.co.uk

T: 028 90235959
SERVICES OFFERED To help bring an end to the torture and suffering associated with trying to live with an eating disorder
OPENING HOURS 24/7 365 days a year

ALZHEIMER’S SOCIETY NATIONAL DEMENTIA HELPLINE
WEBSITE www.alzheimers.org.uk
HELPLINE NUMBER 0300 2221122
SERVICES OFFERED To change, fund research to find a cure and supports people living with dementia today.
OPENING HOURS Mon - Wed: 9.00 am – 8.00 pm
Thurs - Fri: 9.00 am – 5.00 pm
Sat - Sun: 10.00 am – 4.00 pm

AUTISM NI HELPLINE
WEBSITE www.autismni.org
GENERAL EMAIL info@autismni.org
HELPLINE NUMBER 028 90401729
SERVICES OFFERED A parent led partnership organisation formed to promote positive collaboration between parents, professionals and individuals with Autism and address the need for appropriate services
OPENING HOURS Mon – Fri: 9.00 am – 5.00 pm

MEN’S ACTION NETWORK HELPLINE
W: www.man-ni.org
E: man_in_derry@yahoo.co.uk
T: 028 71226530
SERVICES OFFERED Supporting and promoting male health and well-being
OPENING HOURS Mon: 9.00 am – 4.00 pm

MEN’S ADVISORY PROJECT (MAP)
W: www.mapni.co.uk
E: info@mapni.co.uk
T: Belfast: 028 90241929
Foyle: 028 71160001
SERVICES OFFERED & CRITERIA FOR REFERRAL

• Counselling for men experiencing Domestic Abuse
• Anger Management
• Information and Referral
• Awareness Raising
OPENING HOURS Mon - Fri: 9.00 am – 5.00 pm (Office)
Mon - Fri: 9.00 am – 9.00 pm (Counselling)

SANDS HELPLINE
W: www.sandsni.org

T: 077 40993450
SERVICES OFFERED For those affected by stillbirth or death of a baby
OPENING HOURS Mon – Fri: 9.00 am – 5.00 pm

CHILD BEREAVEMENT SERVICE BARNARDOS HELPLINE
W: www.barnardos.org.uk/childbereavementservice
T: 028 90668333
SERVICES OFFERED Support and advice to any adult concerned about a bereaved child or young person.
OPENING HOURS Mon: 9.30 am – 12.30 pm
Tues: 9.30 am – 12.30 pm
Fri: 10.00 am – 12.30 pm

CARERS NI HELPLINE
W: www.carersuk.org/northenireland
E: info@carersuk.org
T: 028 90439843
OPENING HOURS Mon – Thurs: 9.00 am – 4.00 pm

CAUSE HELPLINE
WEBSITE www.cause.org.uk
HELPLINE NUMBER 0845 6030291
SERVICES OFFERED & CRITERIA FOR REFERRAL Practical and emotional help for carers
OPENING HOURS Mon – Wed - Fri: 10.00 am – 4.00 pm
Tues – Thurs: 12.00 am – 8.00 pm

STOP IT NOW HELPLINE
W: www.stopitnow.org.uk
T: 0808 1000900
SERVICES OFFERED & CRITERIA FOR REFERRAL For individuals concerned about their own thoughts and behaviours towards children
OPENING HOURS Mon- Thurs : 9.00 am- 9.00 pm
Fri: 9.00 am – 5.00 pm

PARENTING NI HELPLINE
W: www.parentingni.org
E: info@parentingni.org
HELPLINE NUMBER 0808 8010722
028 90310891(Office number)
SERVICES OFFERED

  • Supporting families across Northern Ireland.
    Providing parents and carers with the support and resources they need to ensure the most positive upbringing for their children and young people.
  • OPENING HOURS HELPLINE:
    Mon-Thurs: 9.00 am- 8.00 pm
    Fri: 9.00 am- 5.00 pm
    OFFICE:
    Mon- Fri: 9.00 am- 5.00 pm

KINSHIP CARE HELPLINE
W: www.kinshipcareni.com

E: info@kinshipcareni.com
T: 0800 0223129
SERVICES OFFERED To support children who cannot be cared for by their own parents to live safely and securely within their own families and communities.
OPENING HOURS Mon – Fri: 9.00 am – 5.00 pm

HOUSING RIGHT HELPLINE
W: www.housingadviceni.org
T: 028 90245640
SERVICES OFFERED & CRITERIA FOR REFERRAL Accommodations for homeless people
OPENING HOURS Mon – Fri: 9.30 am – 4.30 pm

SIMON COMMUNITY CENTRAL ACCESS POINT
W: www.simoncommunity.org

E: help@simoncommunity.org
T: 0800 1712222
SERVICES OFFERED Accommodations for homeless people
OPENING HOURS 24/7 365 days a year

RURAL SUPPORT HELPLINE
WEBSITE www.ruralsupport.org.uk
GENERAL EMAIL info@ruralsupport.org.uk
HELPLINE NUMBER 0845 6067607
SERVICES OFFERED & CRITERIA FOR REFERRAL For farmers and rural families in NI
OPENING HOURS Mon- Fri : 9.00 am- 9.00 pm

THE SAMARITANS HELPLINE
WEBSITE www.samaritans.org.uk
GENERAL EMAIL jo@samaritans.org
HELPLINE NUMBER 0845 7909090
116 123
SERVICES OFFERED & CRITERIA FOR REFERRAL For preventing suicidal and supporting people who feels alone or worried about their life
OPENING HOURS 24/7 Hours

INDEPENDENT WELFARE CHANGES HELPLINE
WEBSITE www.adviceni.net
HELPLINE NUMBER 0808 8020020
SERVICES OFFEREDFor anyone needing help or advice about any of the changes to the welfare system
OPENING HOURS Mon- Fri: 9.00 am – 5.00 pm

INVISIBLE TRAFFICK HELPLINE
WEBSITE www.invisibletraffick.org
GENERAL EMAIL info@invisibletraffick.org
HELPLINE NUMBER 0808 8008001
SERVICES OFFERED Providing Awareness, Education and Active Support to promote a clearer understanding of the signs and dangers of Human Trafficking
OPENING HOURS Tues and Thurs: 6.00 pm – 10.00 pm
Wed and Fri: 10.00 am – 2.00 pm

CHRISTIANS AGAINST POVERTY DEBT HELPLINE
WEBSITE www.capuk.org
GENERAL EMAIL info@capuk.org
HELPLINE NUMBER 0800 3280006
SERVICES OFFERED To release thousands of families from grinding poverty through award debt counselling and community groups.
OPENING HOURS Mon – Fri: 8.30 am – 5.00 pm

BUSINESS DEBT HELPLINE
WEBSITE www.adviceni.net
www.businessdebtline.org
HELPLINE NUMBER 0800 0838018
OPENING HOURS Mon – Fri: 9.00 am – 5.00 pm

CANCER FOCUS NI HELPLINE
WEBSITE www.cancerfocusni.org
GENERAL EMAIL hello@cancerfocusni.org
HELPLINE NUMBER 0800 7833339
SERVICES OFFERED Supporting individuals and families affected by cancer
OPENING HOURS Mon – Fri: 9.00 am – 1.00 pm

FAMILY BENEFITS ADVICE SERVICE EMPLOYERS FOR CHILDCARE HELPLINE
WEBSITE www.employersforchildcare.org

GENERAL EMAIL hello@employersforchildcare.org
HELPLINE NUMBER 0800 0283008
SERVICES OFFERED & CRITERIA FOR REFERRAL To address childcare, not only as a social issue but also as a labour market and economic issue.
OPENING HOURS Mon – Fri: 8.00 am – 5.00 pm

Northern Ireland Helpline Page

Below you will find a list of Northern Ireland Helplines or UK Wide Helplines that cover Northern Ireland. If you feel that there is a helpline missing from this page please email info@dsahelpline.org