oTHER hELPLINES

RAINBOW PROJECT
WEBSITE www.rainbow-project.org
GENERAL EMAIL info@rainbow-project.org

TELEPHONE NUMBER

Belfast: 028 90319030
Foyle: 028 71283030
SERVICES OFFERED & CRITERIA FOR REFERRAL

• 1×1 Counselling
• Counselling for young LGBT and adults
• Couple Counselling
• Short-term family support and/or mediation
• Group work and workshops
OPENING HOURS

Mon- Fri : 10.00 am- 5.30 pm

CARA FRIEND HELPLINE
WEBSITE www.cara-friend.org.uk
(online chat via website)
GENERAL EMAIL admin@cara-friend.org.uk
HELPLINE NUMBER 0808 8000390
SERVICES OFFERED: Listening Ear to LGBT
OPENING HOURS

Mon- Fri : 1.00 pm- 4.00 pm
Wed: 6.00 pm – 9.00 pm

FAMILY PLANNING (FPA) HELPLINE
WEBSITE www.fpa.org.uk/northen-ireland
HELPLINE NUMBER 0345 1228687
SERVICES OFFERED

• Confidential helpline
• Sexual health issues
• Contraception & common STis
OPENING HOURS

Mon- Fri : 9.00 am- 5.00 pm
(except bank holidays)

FEMALE GENITAL MUTILATION (FGM) HELPLINE
GENERAL EMAIL fgmhelp@nspcc.org.uk
HELPLINE NUMBER 0800 0283550
SERVICES OFFERED If worried a child in a risk of or has had FGM
OPENING HOURS 24/7 Hours

POSITIVE LIFE HELPLINE
WEBSITE www.positivelifeni.com
HELPLINE NUMBER

0800 137437
028 9024 9268 (General Contact)
SERVICES OFFERED: Advice and info for all people living with HiV in NI and border counties
OPENING HOURS

Mon- Fri : 10.00 am- 4.00 pm

RURAL SUPPORT HELPLINE
WEBSITE www.ruralsupport.org.uk
GENERAL EMAIL info@ruralsupport.org.uk
HELPLINE NUMBER 0845 6067607
SERVICES OFFERED & CRITERIA FOR REFERRAL For farmers and rural families in NI
OPENING HOURS Mon- Fri : 9.00 am- 9.00 pm

STOP IT NOW HELPLINE
WEBSITE www.stopitnow.org.uk
HELPLINE NUMBER 0808 1000900
SERVICES OFFERED & CRITERIA FOR REFERRAL For individuals concerned about their own thoughts and behaviours towards children
OPENING HOURS Mon- Thurs : 9.00 am- 9.00 pm
Fri: 9.00 am – 5.00 pm

THE SAMARITANS HELPLINE
WEBSITE www.samaritans.org.uk
GENERAL EMAIL jo@samaritans.org
HELPLINE NUMBER 0845 7909090
116 123
SERVICES OFFERED & CRITERIA FOR REFERRAL For preventing suicidal and supporting people who feels alone or worried about their life
OPENING HOURS 24/7 Hours

PARENTING NI HELPLINE
WEBSITE www.parentingni.org
GENERAL EMAIL info@parentingni.org
HELPLINE NUMBER 0808 8010722
028 90310891(Office number)
SERVICES OFFERED

  • Supporting families across Northern Ireland.
    Providing parents and carers with the support and resources they need to ensure the most positive upbringing for their children and young people.
  • OPENING HOURS HELPLINE:
    Mon-Thurs: 9.00 am- 8.00 pm
    Fri: 9.00 am- 5.00 pm
    OFFICE:
    Mon- Fri: 9.00 am- 5.00 pm

ACTION ON ELDER ABUSE HELPLINE
WEBSITE www.elderabuse.org.uk/in-northen-ireland
GENERAL EMAIL Enquiries@elderabuse.org.uk
HELPLINE NUMBER 080 88088141
SERVICES OFFEREDProtecting and preventing the abuse of vulnerable older adults
OPENING HOURS Mon-Fri 9.00 am- 5.00 pm

ADVICE AND ADVOCACY SERVICE AGE NI HELPLINE
WEBSITE www.ageni.org.uk/advice
GENERAL EMAIL advice@ageni.org
HELPLINE NUMBER 0808 8087575
SERVICES OFFERED Information & Advice on a wide range of issues that affect older people in Northern Ireland.
OPENING HOURS

8.00 am -7.00 pm
7 days a week
365 days per year

CHILD BEREAVEMENT SERVICE BARNARDOS HELPLINE
WEBSITE www.barnardos.org.uk/childbereavementservice
GENERAL EMAIL catherine.meighan@barnardos.org.uk
HELPLINE NUMBER 028 90668333
SERVICES OFFERED Support and advice to any adult concerned about a bereaved child or young person.
OPENING HOURS Mon: 9.30 am – 12.30 pm
Tues: 9.30 am – 12.30 pm
Fri: 10.00 am – 12.30 pm

INDEPENDENT WELFARE CHANGES HELPLINE
WEBSITE www.adviceni.net
HELPLINE NUMBER 0808 8020020
SERVICES OFFEREDFor anyone needing help or advice about any of the changes to the welfare system
OPENING HOURS Mon- Fri: 9.00 am – 5.00 pm

INVISIBLE TRAFFICK HELPLINE
WEBSITE www.invisibletraffick.org
GENERAL EMAIL info@invisibletraffick.org
HELPLINE NUMBER 0808 8008001
SERVICES OFFERED Providing Awareness, Education and Active Support to promote a clearer understanding of the signs and dangers of Human Trafficking
OPENING HOURS Tues and Thurs: 6.00 pm – 10.00 pm
Wed and Fri: 10.00 am – 2.00 pm

ALZHEIMER’S SOCIETY NATIONAL DEMENTIA HELPLINE
WEBSITE www.alzheimers.org.uk
HELPLINE NUMBER 0300 2221122
SERVICES OFFERED To change, fund research to find a cure and supports people living with dementia today.
OPENING HOURS Mon – Wed: 9.00 am – 8.00 pm
Thurs – Fri: 9.00 am – 5.00 pm
Sat – Sun: 10.00 am – 4.00 pm

CHRISTIANS AGAINST POVERTY DEBT HELPLINE
WEBSITE www.capuk.org
GENERAL EMAIL info@capuk.org
HELPLINE NUMBER 0800 3280006
SERVICES OFFERED To release thousands of families from grinding poverty through award debt counselling and community groups.
OPENING HOURS Mon – Fri: 8.30 am – 5.00 pm

KINSHIP CARE HELPLINE
WEBSITE www.kinshipcareni.com

GENERAL EMAIL info@kinshipcareni.com
HELPLINE NUMBER 0800 0223129
SERVICES OFFERED To support children who cannot be cared for by their own parents to live safely and securely within their own families and communities.
OPENING HOURS Mon – Fri: 9.00 am – 5.00 pm

AUTISM NI HELPLINE
WEBSITE www.autismni.org
GENERAL EMAIL info@autismni.org
HELPLINE NUMBER 028 90401729
SERVICES OFFERED A parent led partnership organisation formed to promote positive collaboration between parents, professionals and individuals with Autism and address the need for appropriate services
OPENING HOURS Mon – Fri: 9.00 am – 5.00 pm

BUSINESS DEBT HELPLINE
WEBSITE www.adviceni.net
www.businessdebtline.org
HELPLINE NUMBER 0800 0838018
OPENING HOURS Mon – Fri: 9.00 am – 5.00 pm

CANCER FOCUS NI HELPLINE
WEBSITE www.cancerfocusni.org
GENERAL EMAIL hello@cancerfocusni.org
HELPLINE NUMBER 0800 7833339
SERVICES OFFERED Supporting individuals and families affected by cancer
OPENING HOURS Mon – Fri: 9.00 am – 1.00 pm

FAMILY BENEFITS ADVICE SERVICE EMPLOYERS FOR CHILDCARE HELPLINE
WEBSITE www.employersforchildcare.org

GENERAL EMAIL hello@employersforchildcare.org
HELPLINE NUMBER 0800 0283008
SERVICES OFFERED & CRITERIA FOR REFERRAL To address childcare, not only as a social issue but also as a labour market and economic issue.
OPENING HOURS Mon – Fri: 8.00 am – 5.00 pm

CARERS NI HELPLINE
WEBSITE www.carersuk.org/northenireland
GENERAL EMAIL info@carersuk.org
HELPLINE NUMBER 028 90439843
OPENING HOURS Mon – Thurs: 9.00 am – 4.00 pm

CAUSE HELPLINE
WEBSITE www.cause.org.uk
HELPLINE NUMBER 0845 6030291
SERVICES OFFERED & CRITERIA FOR REFERRAL Practical and emotional help for carers
OPENING HOURS Mon – Wed – Fri: 10.00 am – 4.00 pm
Tues – Thurs: 12.00 am – 8.00 pm

HOUSING RIGHT HELPLINE
WEBSITE www.housingadviceni.org
HELPLINE NUMBER 028 90245640
SERVICES OFFERED & CRITERIA FOR REFERRAL Accommodations for homeless people
OPENING HOURS Mon – Fri: 9.30 am – 4.30 pm

SANDS HELPLINE
WEBSITE www.sandsni.org

HELPLINE NUMBER 077 40993450
SERVICES OFFERED For those affected by stillbirth or death of a baby
OPENING HOURS Mon – Fri: 9.00 am – 5.00 pm

SIMON COMMUNITY CENTRAL ACCESS POINT
WEBSITE www.simoncommunity.org

GENERAL EMAIL help@simoncommunity.org
HELPLINE NUMBER 0800 1712222
SERVICES OFFERED Accommodations for homeless people
OPENING HOURS 24/7 365 days a year

MEN’S ACTION NETWORK HELPLINE
WEBSITE www.man-ni.org
GENERAL EMAIL man_in_derry@yahoo.co.uk
HELPLINE NUMBER 028 71226530
SERVICES OFFERED Supporting and promoting male health and well-being
OPENING HOURS Mon: 9.00 am – 4.00 pm

MEN’S ADVISORY PROJECT (MAP)
WEBSITE www.mapni.co.uk
GENERAL EMAIL info@mapni.co.uk
HELPLINE NUMBER Belfast: 028 90241929
Foyle: 028 71160001
SERVICES OFFERED & CRITERIA FOR REFERRAL

• Counselling for men experiencing Domestic Abuse
• Anger Management
• Information and Referral
• Awareness Raising
OPENING HOURS Mon – Fri: 9.00 am – 5.00 pm (Office)
Mon – Fri: 9.00 am – 9.00 pm (Counselling)

EATING DISORDERS ASSOCIATION NI HELPLINE
WEBSITE www.eatingdisordersni.co.uk

HELPLINE NUMBER 028 90235959
SERVICES OFFERED To help bring an end to the torture and suffering associated with trying to live with an eating disorder
OPENING HOURS 24/7 365 days a year

GALOP – NATIONAL LGBT DOMESTIC ABUSE HELPLINE
WEBSITE www.galop.org.uk
GENERAL EMAIL help@galop.org.uk
HELPLINE NUMBER 0800 9995428
SERVICES OFFERED If you’ve experienced hate crime, sexual violence or domestic abuse

UNDER 18s HELPILINE – LIFECENTER UK
WEBSITE www.lifecentre.uk.com
GENERAL EMAIL help@lifecentre.uk.com
HELPLINE NUMBER 0808 8020808
SERVICES OFFERED Confidential helpline for survivors or supporters of rape and sexual abuse.
OPENING HOURS Helplines: Sunday, Monday, Tuesday, Thursday 7.30pm-10pm
Office: Mon-Fri 9am-3.30pm

NATIONAL ASSOCIATION FOR PEOPLE ABUSED IN CHILDHOOD (NAPAC)
WEBSITE www.napac.org.uk
HELPLINE NUMBER 0808 801 0331
SERVICES OFFERED

  • Service for people who was abused in childhoodOPENING HOURS 10am-9pm Mon-Thu & 10am-6pm Fri

NEXUS NI
WEBSITE www.nexusni.org

GENERAL EMAIL info@nexusni.org

HELPLINE NUMBER

Belfast: 028 90326803
L’Derry: 028 71260566
Enniskillen: 028 66320046
SERVICES OFFERED

• Sexual Abuse Counselling
• Training
• Project
OPENING HOURS BELFAST
Mon – Wed: 9.00 am – 8.00 pm
Thurs: 9.00 am – 5.00 pm
Fri: 9.00 am – 4.00 pm
L’DERRY
Mon: 9.00 am – 5.00 pm
Tues- Wed: 9.00 am – 8.00 pm
Thurs: 9.00 am – 5.00 pm
Fri: 9.00 am – 4.00 pm
ENNISKILLEN
Wed: 12.00 pm – 8.00 pm
Fri: 9.00 am – 4.00 pm